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Don't see your favorite? Please note that we are temporarily offering an abbreviated menu.

FAQ

Are you currently open?

Yes, we are open daily from 7:30 am to 7:30 pm to serve you. Though we have suspended all dine-in and takeout orders, all bakeries are open for curbside pick-up.  

To place a same-day order for curbside pick-up (6pm cut off), please click here!  

To place a same-day order for curbside pick-up via phone, please call our team. Find the location nearest you click here!  

To place an order for Porto’s Bake at Home, please click here!


How can I place an order?

To place a same-day order for curbside pick-up, please click here!  

To place a same-day order for curbside pick-up via phone, please call our team. Find the location nearest you click here!  

To place an order for Porto’s Bake at Home, please click here!


I am trying to call the bakery to place a future order, but cannot get through. Why aren't you answering the phone?

We apologize for the inconvenience and appreciate your patience as we work on continuing to serve you and our community. Please know our team is actively working to answer all calls in a timely manner.


I have a general question, whom should I contact?

We would love to hear from you. Email us!


I have a question regarding Porto's Bake at Home, whom should I contact?

We would love to hear from you. Email us!


What cakes do you currently offer?

The following are the whole cakes we currently offer:  

Tres Leches Box  

Guava Jelly cake Coll  

Dulce de Leche Cake Roll  

Milk’n Berries 8”  

Carrot cake 9”  

Chocolate Raspberry cake 9”  

Parisian Chocolate cake 9”  

Fresh Strawberry Cheesecake 9”  

NY Cheesecake 9”  

Mango Mousse cake 9”  

Red Velvet cake 9”  

Tiramisu cake 9”  

Tres Leches 10”  

Fresh Fruit tart 11”


I don't see my favorite item on the website, where did it go?

We have temporarily abbreviated our menu at this time. We look forward to offering our full menu again soon!


What methods of payments do you accept?

We accept all major credit cards.


Do you accept payments over the phone?

Currently, we accept payment over the phone and online for all curbside pick-up orders. To place a same-day order for curbside pick-up, please click here!  

To place a same-day order for curbside pick-up via phone, please call our team. Find the location nearest you click here!  

To place an order for Porto’s Bake at Home, please click here!


I cancelled my order in one location, can I get my money in another location?

Each location operates independently and we are unable to transfer funds between the bakeries.


Can you ship items?

Yes! We now ship with Porto's Bake at Home. You can place your order here!


Can I place my order in one location and pick up at another?

Unfortunately, no.  The bakeries operate under separate computer systems and do not share information.  You must pick up at the pick-up location you specified at the time you ordered.


Can I place my order online?

To place a same-day order for curbside pick-up, please click here!  

To place a same-day order for curbside pick-up via phone, please call our team. Find the location nearest you click here!  

To place an order for Porto’s Bake at Home, please click here!


What kind of orders do you accept over the phone?

We accept future orders for curbside pick-up. To place a future order for curbside pick-up, please call our team. Find the location nearest you click here!


Are you currently offering catering?

At this time, we are not offering catering or our party-sized pastries and platters.


Are you currently offering custom or wedding cakes?

At this time, we are not accepting orders for custom or wedding cakes.


Where do I pick up my order?

To pick up your curbside pick-up order, please pull your vehicle through to our parking lot and a team member will direct you where to park and wait for your order to be brought directly and conveniently to your car.


What are your top selling items?

Cheese Roll™

Refugiado™

Potato Ball™

Meat Pie

Chicken Croquette

Parisian Chocolate Cake

Mango Mousse

Cuban Sandwich

Dulce de Leche Besitos

 

See more favorites here.


How should I preserve my cake?

We recommend that cakes are kept tightly sealed in the refrigerator until consumed and stored for no more than 24 hours.


Do you offer a nutritional guide?

A nutritional guide is not available at this time.


Do you have any gluten free products?

For more information regarding allergens, please email us.


Do you have any meat-free products?

The following is a list of meat-free items available daily at Porto’s. Breads: Walnut Raisin Bread, our Sourdough line (Batard, & baguette) and our Multigrain Batards. Pastries & Other: Mariquitas (Plantain Chips) For more information regarding vegan items, please email us.


Do your products contain MSG?

We do not bake or cook with any ingredients with MSG.


Which of your products contain lard?

The products that contain lard are made up of the following but not limited to Cuban Crackers (lard), Cuban Bread (lard), Bolillo (lard), Flauta (lard), Chorizo Pie (no lard, only pork), Tamal (lard & pork), Ham Croquette (no lard, only ham), and any item with pork/chorizo from our Cafe. If you would like more information, please email us.


Which of your products contain gelatin?

The products that contain gelatin are made up of the following but not limited to: Chocolate Éclair, Italian Cheesecake, New York Cheesecake (Gelatin found only in Sour Cream Topping), Strawberry Cheesecake, and Quesadilla. All of our mousses are made with Kosher gelatin. If you would like more information, please email us.


How do I apply for employment?

Thank you for your interest! Apply Here!